:root{--ground:#f6f8f4;--surface:#fff;--surface-2:#fbfcfa;--ink:#10201a;--ink-2:#2c3b34;--muted:#5e6f66;--faint:#8a9a90;--line:#e5eae4;--line-2:#eef2ec;--brand:#0e7c5a;--brand-ink:#0a5e44;--brand-soft:#dcefe6;--brand-050:#eef7f2;--gold:#b8790a;--gold-bg:#fbefcf;--gold-line:#ebce86;--good:#15925a;--warn:#b4740b;--crit:#c4372b;--purple:#7a4be0;--wa-bg:#e7dfd5;--wa-out:#d9fdd3;--wa-in:#fff;--wa-tick:#34b7f1;--wa-panel:#f0ebe4;--shadow:0 1px 2px #10201a0d, 0 8px 24px -12px #10201a24;--shadow-sm:0 1px 2px #10201a0f;--font:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;--mono:"SF Mono","JetBrains Mono","Cascadia Code",ui-monospace,Menlo,monospace;--r-card:15px;--r-ctrl:9px;--r-pill:999px}@media 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#00000059}}:root[data-theme=dark]{--ground:#0b140f;--surface:#11201a;--surface-2:#152219;--ink:#e9f1eb;--ink-2:#c4d2c9;--muted:#8d9c92;--faint:#6e7e74;--line:#213028;--line-2:#1b271f;--brand:#27b587;--brand-ink:#6fe0bc;--brand-soft:#0f2c21;--brand-050:#0e241b;--gold:#f0c24a;--gold-bg:#2c2410;--gold-line:#4a3d16;--good:#3ad08a;--warn:#e7b24a;--crit:#f0776b;--purple:#b79bff;--wa-bg:#0b141a;--wa-out:#005c4b;--wa-in:#202c33;--wa-tick:#53bdeb;--wa-panel:#111b21;--shadow:0 1px 2px #0006, 0 12px 30px -14px #0009;--shadow-sm:0 1px 2px #00000059}:root[data-theme=light]{--ground:#f6f8f4;--surface:#fff;--surface-2:#fbfcfa;--ink:#10201a;--ink-2:#2c3b34;--muted:#5e6f66;--faint:#8a9a90;--line:#e5eae4;--line-2:#eef2ec;--brand:#0e7c5a;--brand-ink:#0a5e44;--brand-soft:#dcefe6;--brand-050:#eef7f2;--gold:#b8790a;--gold-bg:#fbefcf;--gold-line:#ebce86;--good:#15925a;--warn:#b4740b;--crit:#c4372b;--purple:#7a4be0;--wa-bg:#e7dfd5;--wa-out:#d9fdd3;--wa-in:#fff;--wa-tick:#34b7f1;--wa-panel:#f0ebe4}*{box-sizing:border-box}html,body{margin:0;padding:0}body{background:var(--ground);color:var(--ink);font-family:var(--font);-webkit-font-smoothing:antialiased;font-size:14px;line-height:1.5}a{color:inherit;text-decoration:none}.tnum{font-variant-numeric:tabular-nums}h1,h2,h3,h4{text-wrap:balance;margin:0}.eyebrow{letter-spacing:.08em;text-transform:uppercase;color:var(--muted);font-size:11px;font-weight:700}.muted{color:var(--muted)}.app{grid-template-columns:232px 1fr;min-height:100vh;display:grid}.sidebar{background:var(--surface);border-right:1px solid var(--line);flex-direction:column;gap:3px;height:100vh;padding:16px 12px;display:flex;position:sticky;top:0}.brand{align-items:center;gap:10px;padding:6px 8px 16px;display:flex}.brand .mark{background:linear-gradient(150deg,var(--brand),var(--brand-ink));width:32px;height:32px;box-shadow:var(--shadow-sm);border-radius:9px;place-items:center;display:grid}.brand .name{letter-spacing:-.02em;font-size:18px;font-weight:800}.nav-label{letter-spacing:.09em;text-transform:uppercase;color:var(--faint);padding:12px 10px 4px;font-size:10.5px;font-weight:700}.nav{border-radius:var(--r-ctrl);color:var(--ink-2);cursor:pointer;border:1px solid #0000;align-items:center;gap:10px;padding:8px 10px;font-size:13.5px;font-weight:500;display:flex}.nav svg{opacity:.85;flex:none;width:17px;height:17px}.nav:hover{background:var(--surface-2)}.nav.active{background:var(--brand-050);color:var(--brand);border-color:var(--brand-soft);font-weight:650}.nav .count{background:var(--brand);color:#fff;border-radius:999px;margin-left:auto;padding:1px 7px;font-size:11px;font-weight:700}.side-foot{flex-direction:column;gap:6px;margin-top:auto;display:flex}.plan{border:1px solid var(--gold-line);background:var(--gold-bg);border-radius:12px;margin:8px 4px 4px;padding:12px;font-size:12px}.plan b{color:var(--gold)}.main{flex-direction:column;min-width:0;display:flex}.topbar{z-index:5;background:color-mix(in srgb,var(--ground) 82%, transparent);-webkit-backdrop-filter:saturate(1.4)blur(8px);backdrop-filter:saturate(1.4)blur(8px);border-bottom:1px solid var(--line);align-items:center;gap:14px;padding:11px 22px;display:flex;position:sticky;top:0}.ws{border:1px solid var(--line);background:var(--surface);border-radius:var(--r-ctrl);align-items:center;gap:9px;padding:5px 11px;font-size:13px;font-weight:600;display:flex}.ws .dot{color:#fff;background:linear-gradient(145deg,#f5a623,#e0740a);border-radius:6px;place-items:center;width:20px;height:20px;font-size:11px;font-weight:800;display:grid}.top-actions{align-items:center;gap:8px;margin-left:auto;display:flex}.icon-btn{border-radius:var(--r-ctrl);border:1px solid var(--line);background:var(--surface);cursor:pointer;width:34px;height:34px;color:var(--muted);place-items:center;display:grid}.icon-btn:hover{color:var(--ink);border-color:var(--brand-soft)}.avatar{color:#fff;background:linear-gradient(145deg,#0e7c5a,#0a5e44);border-radius:999px;place-items:center;width:34px;height:34px;font-size:13px;font-weight:700;display:grid}.stage{min-width:0;padding:22px}.page-head{flex-wrap:wrap;align-items:flex-end;gap:16px;margin-bottom:18px;display:flex}.page-head h1{letter-spacing:-.02em;font-size:22px;font-weight:750}.page-head p{color:var(--muted);margin:3px 0 0;font-size:13.5px}.head-actions{gap:8px;margin-left:auto;display:flex}.btn{border-radius:var(--r-ctrl);border:1px solid var(--line);background:var(--surface);color:var(--ink);cursor:pointer;align-items:center;gap:7px;padding:8px 14px;font-family:inherit;font-size:13px;font-weight:650;display:inline-flex}.btn:hover{border-color:var(--brand-soft)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn.primary{background:var(--brand);border-color:var(--brand);color:#fff}.btn.primary:hover{background:var(--brand-ink)}.btn.gold{background:var(--gold);border-color:var(--gold);color:#fff}.card{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-card);box-shadow:var(--shadow-sm)}.card-head{border-bottom:1px solid var(--line-2);align-items:center;gap:10px;padding:14px 16px;display:flex}.card-head h3{font-size:14px;font-weight:700}.card-head .sub{color:var(--muted);font-size:12px;font-weight:500}.card-body{padding:16px}.pill{border-radius:var(--r-pill);border:1px solid var(--line);align-items:center;gap:5px;padding:2px 9px;font-size:11.5px;font-weight:650;display:inline-flex}.pill.live{color:var(--good);background:color-mix(in srgb,var(--good) 12%, transparent);border-color:color-mix(in srgb,var(--good) 26%,transparent)}.pill.dot:before{content:"";background:currentColor;border-radius:50%;width:6px;height:6px}.chip{border-radius:6px;align-items:center;gap:4px;padding:2px 8px;font-size:11px;font-weight:650;display:inline-flex}.chip.ad{color:var(--purple);background:color-mix(in srgb,var(--purple) 12%,transparent)}.chip.kw,.chip.keyword{color:var(--brand);background:var(--brand-050)}.chip.qr{color:var(--gold);background:var(--gold-bg)}.tag{background:var(--brand-050);color:var(--brand);border-radius:6px;padding:2px 9px;font-size:11px;font-weight:600}.kpis{grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:14px;margin-bottom:16px;display:grid}.kpi{background:var(--surface);border:1px solid var(--line);border-radius:var(--r-card);box-shadow:var(--shadow-sm);padding:15px 16px}.kpi .lbl{color:var(--muted);font-size:11.5px;font-weight:650}.kpi .val{letter-spacing:-.02em;margin-top:6px;font-size:26px;font-weight:800}.kpi.accent .val{color:var(--gold)}.kpi .delta{color:var(--good);margin-top:2px;font-size:11.5px;font-weight:700}.grid{gap:16px;display:grid}.g-2{grid-template-columns:1.6fr 1fr}@media (max-width:1100px){.app{grid-template-columns:1fr}.sidebar{flex-flow:wrap;height:auto;position:static}.side-foot{display:none}.g-2{grid-template-columns:1fr}}table{border-collapse:collapse;width:100%}th{text-align:left;text-transform:uppercase;letter-spacing:.05em;color:var(--faint);padding:0 12px 9px;font-size:11px;font-weight:700}td{border-top:1px solid var(--line-2);padding:11px 12px;font-size:13px}tbody tr:hover td{background:var(--surface-2)}.f-emoji{background:var(--brand-050);vertical-align:middle;border-radius:8px;place-items:center;width:28px;height:28px;margin-right:8px;display:inline-grid}.feed-item{border-bottom:1px solid var(--line-2);gap:11px;padding:11px 0;display:flex}.feed-item:last-child{border-bottom:0}.feed-dot{border-radius:8px;flex:none;place-items:center;width:30px;height:30px;font-size:13px;display:grid}.feed-dot.sale{background:var(--gold-bg);color:var(--gold)}.feed-dot.chat{background:var(--brand-050);color:var(--brand)}.feed-txt{font-size:13px}.feed-txt .t{color:var(--faint);margin-top:1px;font-size:11.5px}.phone{background:#0b0b0b;border-radius:34px;flex:none;width:340px;max-width:100%;padding:9px;box-shadow:0 20px 50px -20px #00000080}.screen-p{background:var(--wa-bg);border-radius:26px;flex-direction:column;height:600px;display:flex;overflow:hidden}.wa-top{background:var(--brand-ink);color:#fff;align-items:center;gap:10px;padding:12px 14px 10px;display:flex}:root[data-theme=dark] .wa-top{background:#1f2c34}.wa-top .ph-av{background:#fff3;border-radius:50%;place-items:center;width:32px;height:32px;font-size:13px;font-weight:700;display:grid}.wa-top .nm{font-size:14px;font-weight:650}.wa-top .st{opacity:.85;font-size:11px}.wa-body{flex-direction:column;flex:1;gap:8px;padding:14px 12px;display:flex;overflow:auto}.day{background:var(--wa-panel);color:var(--muted);border-radius:8px;align-self:center;padding:3px 10px;font-size:11px;font-weight:600}.b{white-space:pre-wrap;word-break:break-word;border-radius:9px;max-width:82%;padding:7px 10px 6px;font-size:13px;line-height:1.4;box-shadow:0 1px .5px #00000021}.b.in{background:var(--wa-in);color:var(--ink);border-top-left-radius:2px;align-self:flex-start}.b.out{background:var(--wa-out);color:var(--ink);border-top-right-radius:2px;align-self:flex-end}:root[data-theme=dark] .b.out,:root[data-theme=dark] .b.in{color:#e9edef}.b .tm{color:var(--muted);float:right;margin:4px 0 -2px 8px;font-size:9.5px}.b.note{box-shadow:none;color:var(--faint);background:0 0;align-self:center;font-size:11px;font-style:italic}.qbs{border-top:1px solid color-mix(in srgb,var(--ink) 10%,transparent);flex-direction:column;gap:1px;margin:7px -10px -6px;display:flex}.qb{text-align:center;color:#00a5f4;border-top:1px solid color-mix(in srgb,var(--ink) 8%,transparent);cursor:pointer;background:0 0;border-bottom:0;border-left:0;border-right:0;padding:8px;font-family:inherit;font-size:13px;font-weight:600}:root[data-theme=dark] .qb{color:#53bdeb}.qb:first-child{border-top:0}.qb:hover{background:color-mix(in srgb,var(--ink) 4%,transparent)}.gift{background:linear-gradient(135deg,var(--gold-bg),color-mix(in srgb,var(--gold-bg) 60%,#fff));border:1px solid var(--gold-line);border-radius:10px;align-items:center;gap:9px;margin:6px 0 2px;padding:9px;display:flex}.sella-tag{color:var(--brand);align-self:flex-end;margin:-2px 3px -4px;font-size:9.5px;font-weight:700}.wa-input{background:var(--wa-panel);align-items:center;gap:8px;padding:8px 10px;display:flex}.wa-input input{background:var(--surface);color:var(--ink);border:0;border-radius:18px;outline:none;flex:1;padding:9px 14px;font-family:inherit;font-size:13px}.wa-input .send{background:var(--brand);color:#fff;cursor:pointer;border:0;border-radius:50%;flex:none;place-items:center;width:36px;height:36px;display:grid}.why{border:1px solid var(--brand-soft);background:var(--brand-050);border-radius:10px;align-self:flex-end;max-width:82%;margin:-2px 3px 2px;padding:9px 11px;font-size:11px}.why .wh{color:var(--brand);text-transform:uppercase;letter-spacing:.04em;align-items:center;gap:6px;margin-bottom:5px;font-size:10.5px;font-weight:700;display:flex}.why .wr{color:var(--ink-2);gap:7px;padding:2px 0;display:flex}.why .wr .ci{color:var(--brand);font-family:var(--mono);flex:none;font-size:10px}.mono{font-family:var(--mono);background:var(--surface);border:1px solid var(--line);border-radius:5px;padding:0 5px;font-size:11px}.fnode{border:1px solid var(--line);background:var(--surface);border-radius:12px;gap:12px;margin-bottom:10px;padding:13px 14px;display:flex}.fni{color:#fff;border-radius:9px;flex:none;place-items:center;width:34px;height:34px;font-size:14px;display:grid}.n-message{background:#3b7dd8}.n-menu{background:var(--purple)}.n-question{background:#0e9aa7}.n-delay{background:#8a9a90}.n-condition{background:var(--warn)}.n-ai_handoff{background:var(--gold)}.n-end{background:#d9558a}.fnode .fnt{align-items:center;gap:8px;font-size:13px;font-weight:700;display:flex}.fnode .fnc{color:var(--muted);margin-top:3px;font-size:12.5px}.route-tag{border:1px solid var(--line);border-radius:6px;align-items:center;gap:5px;margin:6px 6px 0 0;padding:2px 8px;font-size:11px;font-weight:600;display:inline-flex}.route-tag.ok{color:var(--good);border-color:color-mix(in srgb,var(--good) 35%,transparent)}.route-tag.warn{color:var(--warn);border-color:color-mix(in srgb,var(--warn) 35%,transparent)}.route-tag.bad{color:var(--crit);border-color:color-mix(in srgb,var(--crit) 35%,transparent)}.split{align-items:start;gap:16px;display:grid}.sim-grid{grid-template-columns:380px 1fr}.inbox-grid{grid-template-columns:300px 1fr 280px}@media (max-width:1000px){.sim-grid,.inbox-grid{grid-template-columns:1fr}}.field label{color:var(--muted);margin-bottom:5px;font-size:11.5px;font-weight:650;display:block}.input,select.input{border:1px solid var(--line);background:var(--surface-2);width:100%;color:var(--ink);border-radius:9px;padding:9px 11px;font-family:inherit;font-size:13px}.conv{border-bottom:1px solid var(--line-2);cursor:pointer;text-align:left;width:100%;color:inherit;background:0 0;border-top:0;border-left:0;border-right:0;gap:10px;padding:12px;font-family:inherit;display:flex}.conv:hover{background:var(--surface-2)}.conv.on{background:var(--brand-050)}.conv .cav{color:#fff;background:var(--brand);border-radius:50%;flex:none;place-items:center;width:38px;height:38px;font-size:13px;font-weight:700;display:grid}.conv .cn{align-items:center;gap:6px;display:flex}.conv .cn b{font-size:13.5px;font-weight:650}.conv .cn .tm{color:var(--faint);margin-left:auto;font-size:11px}.conv .cp{color:var(--muted);white-space:nowrap;text-overflow:ellipsis;margin-top:2px;font-size:12.5px;overflow:hidden}.crm-block{margin-bottom:16px}.crm-block .k{letter-spacing:.05em;text-transform:uppercase;color:var(--faint);margin-bottom:7px;font-size:11px;font-weight:700}.crm-row{color:var(--ink-2);justify-content:space-between;padding:4px 0;font-size:12.5px;display:flex}.crm-row b{font-weight:650}.paid-card{background:var(--gold-bg);border:1px solid var(--gold-line);text-align:center;border-radius:11px;padding:12px}.paid-card .amt{color:var(--gold);font-size:22px;font-weight:800}